Google Hangouts vs Skype for Business - Choosing the Right Chat and Messaging Tool

June 22, 2021

Introduction

In today's remote working world, having a reliable chat and messaging tool is crucial for any business. But with so many options available, how do you choose which one to use? In this post, we will compare two popular cloud-based communication platforms - Google Hangouts and Skype for Business, to help you decide which is the better fit for your organization.

Features

Google Hangouts

Google Hangouts is a cloud-based platform that offers messaging, voice, and video calling services. It is available for desktop and mobile devices and integrates with other Google applications such as Gmail and Google Drive. Some features of Google Hangouts include:

  • Group chats with up to 150 participants
  • Video and voice conference calls with up to 25 participants
  • Screen sharing and document collaboration
  • Integration with G Suite applications
  • Auto screen focus on active speaker during video calls
  • End-to-end encryption for messages

Skype for Business

Skype for Business is a communication platform that offers messaging, voice, and video calling services. It is available for desktop and mobile devices and integrates with other Microsoft applications such as Outlook and Office 365. Some features of Skype for Business include:

  • Group chats with up to 250 participants
  • Video and voice conference calls with up to 250 participants
  • Screen sharing and document collaboration
  • Integration with Office applications
  • Virtual whiteboard for online collaboration
  • Encryption for messages and calls

Pricing

Both Google Hangouts and Skype for Business offer tiered pricing plans tailored to business needs. Here is a breakdown of their pricing plans.

Google Hangouts

  • Basic: Free for up to 100 participants, 1 on 1 video calls, and screen sharing
  • Business: $6 per user per month for up to 150 participants, recording, and meeting transcripts
  • Enterprise: Custom pricing for customized solutions and advanced security features

Skype for Business

  • Online Plan 1: $2 per user per month for instant messaging, audio and video calling
  • Online Plan 2: $5.50 per user per month for web conferencing and meeting broadcast
  • Office 365 Business Premium: $12.50 per user per month for full suite of Office applications and communication tools

User Experience

Both Google Hangouts and Skype for Business feature user-friendly interfaces and are easy to use. However, Skype for Business has a slight edge when it comes to audio and video quality. On the other hand, Google Hangouts stands out with its integration with Google applications, making it easier to schedule and join meetings.

Conclusion

When it comes to choosing a chat and messaging tool for your business, it ultimately comes down to your organization's unique needs. While Google Hangouts is a great option for organizations that rely heavily on Google applications, Skype for Business may be a better choice for those who need advanced audio and video quality.

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